WHAT TO WEAR:
Men, please wear boxers or shorts under loose, comfortable clothing. Ladies, please wear a bikini top or other top that can easily be untied under loose, comfortable clothing. Please wear flat, secure shoes or go barefoot for safety. The instructor will assist every student to feel safe during the massage class. No one will be exposed beyond the part of the body being massaged at any time. While each class group has a slightly different “vibe”- serious, funny, happy, studious, loving … it is always a safe and respectful environment. Our instructors are trained to ensure it is so.
WHAT TO BRING:
Please bring water in a closed container to have with you at all times beneath the massage table. Gourmet sweets will be provided to you after class. All equipment is provided for you including high quality massage table, linens, lotions, and music except additional blankets. (If you get easily cold or have other special requirements, please bring extra blankets or anything you foresee you may need). Tips are a great way to say “Thank you” to your instructor and especially when you have purchased a deeply discounted class. Please have cash on hand to avoid the embarrassing moment that you want to tip and realize you’re only carrying plastic.
WHAT TO EXPECT:
Our couples massage classes are based on massage techniques our founder, Meagan Holub’s Celebrity clientele have requested of her for many years. When attending the Couples Massage Class 1, for the first time, each partner will be instructed on the basic techniques featured in a professional back, neck and foot massage. When taking the Couples Massage Class 2 for the first time, you will learn to safely and effectively massage the hands, arms and legs, (tip: ALWAYS rub towards the heart on the limbs to avoid blood clots and strokes). Learning how to use your body weight, rather then upper body strength and making the massage an enjoyable experience for both partners is emphasized, as well as enhancing communication with your partner. You will walk away from this class giving a better, longer, massage then you ever thought possible. Each subsequent class you take, the instructor will teach you new tricks of the trade to enhance the massage experience for both of you, customizing the massage to suit you and your partner’s unique needs. I order to learn to massage the full body, you will likely want to purchase both classes in our online store under the title of Couples Massage Class Full Body Series 1 &2. Or you may decide that a private in home lesson is the way to go. While the private lesson is 2 hours (half the time of the Full body Series of 2- 2 hour classes) we find that the full body can often be learned in this time, because of the one on one Instructor attention. To schedule a private lesson, email us directly at AskCupid@The-Love-Lab.com.
WHY ONLINE SCHEDULING AND EMAIL:
For two reasons: The first is to guarantee safe banking channels. If you schedule online no one sees your credit card information, but you. The second reason is to uphold the quality of these classes. They are small, filled with high quality, high cost equipment, and require a great amount of set up for each couple attending. In order to keep the classes in gorgeous locations, great neighborhoods and taught by Meagan Holub’s hand selected and trained expert instructors, at reasonable prices, online scheduling is required. As a company we are always striving to give the best possible customer service within our capabilities. We tried having an answering service and found it lacking in many ways. Quite simply, it wasn’t up to our standards. We have found that answering customer questions online is far more accurate than over the phone while our small company is expanding. You can contact us during business hours for same day response at AskCupid@The-Love-Lab.com.
WHO ATTENDS THESE CLASSES:
Everyone and anyone that loves a good massage, is looking to develop a new skill set or bond with a loved one! We believe everyone should want to know how to give a world class massage. (Being on the receiving end is not so bad either). While these classes are often couples – friends and family members are welcome and have left us great reviews. The class is designed so that every couple feels comfortable. We do our best to educate, inspire, and provide a unique learning experience so every person attending leave with good memories as well as a solid foundation for this valuable lifelong skill.
If an expecting couple would like to attend class, we can allow you to attend if your pregnancy is low risk, and can lay on your belly and back for a full hour. However, because there are specific areas to avoid i.e.: feet and ankles during pregnancy due to high risk of early delivery, we do highly recommend a private in home lesson for expecting couples. This way you can have the lesson custom designed for the safety of you and the baby, in a side lying position that will be effective throughout the duration of your pregnancy. Contact us directly to set up this type of customized appointment in the privacy of your home at AskCupid@The-Love-Lab.com.
DO NOT ATTEND CLASS IF:
Do not come to class as a single person. Two people are required to attend the class. No exceptions. Do not attend if you or your partner has any major health concerns or illnesses, lesions, wounds or cystic acne in the areas being massaged. Do not attend if you are not able to be accommodated on a 500 lb. capacity table including work weight (pressure applied while massaging). Please do not attend if you are pregnant without first emailing us for approval at AskCupid@The-Love-Lab.com (We highly recommend that you choose a private lesson instead which is customized for the unique needs of the mother and baby. Massaging areas such as the feet and ankles can induce early labor. Side lying massage is necessary to ensure the baby receives necessary oxygen flow. It is imperative that expecting couples upgrade to a private lesson which focuses specifically on prenatal massage for these reasons). If you have any questions about these contraindications, please email us at AskCupid@The-Love-Lab.com. All information is confidential. We do not accept responsibility for any individuals that attend class with contraindicated conditions and/ or have adverse reactions that result in illness or injury and we reserve the right to not admit such individuals into class.
CANCELLATION/ NO SHOW/ LATE ARRIVAL POLICY:
48 hours’ notice is required to cancel/ reschedule to avoid a charge of 100% of the retail price of class. Emergency situations with written documentation or receipt are exempt from this policy. Late arrivals are not admitted into class beyond the first massage sequence. Doors open for class at 10 minutes till scheduled start time, promptly. The Love Lab is located in a neighborhood full of coffee shops and boutique stores for your enjoyment, so please be early and relax in one of these spots to ensure of your timely arrival. We don’t want you to miss class. Because of the unique nature of the class we don’t allow late arrivals in order to respect the comfort level and boundaries of those already on the massage table. If you arrive late, you will be asked to reschedule for a small fee to cover the cost of hosting two classes for you. No matter the situation, you must alert us to your intention to not attend class or your arriving late to ensure that we can accommodate you with minimal fees, if any. We are not able to waive fees for no shows. Please do not no show the class. Also, please do not assume that a Daily Deal voucher will cover no show fees as this is not lawful in many states. An email to AskCupid@The-Love-Lab.com goes along way with us being able to reduce fees as our Instructors set up 80 bps of equipment for each attending couple and must be paid for their hard work as well as we must cover the cost of the pre-rented space that is booked months in advance in some cities. These policies allow us to guarantee a safe, comfortable class experience for all attendees. Thank you in advance for your cooperation.
HOW TO SCHEDULE WITH A DAILY DEAL VOUCHER/ GIFT CERTIFICATE:
Scheduling a class with a daily deal is no different than without. You will be asked to create an account and hold your appointment with a credit card to uphold the agreed to polices, just like any other class attendee. The credit card is not accessible to anyone other than the scheduling system and will not be charged unless you have been determined to be in violation of the cancellation/ no show policy. Please mention the name and number of your daily deal voucher in the schedule notes when signing up and when given the option, please select the “Reserve with a voucher” button instead of the regular “Reserve a class” button when scheduling. This will alert us that you have made a pre- purchase and you will not be charged in advance for the class by the schedule. Do be sure bring your voucher (or other proof of purchase) with you to class for admittance, to avoid any accidental entry fee charges. If you have scheduled online incorrectly and received a charge for the full price of class, just forward us the info you have including your Daily Deal information to AskCupid@The-Love-Lab.com and you will be refunded within 24 business hours of receipt of your information and validation of the error.
WHAT IF MY DAILY DEAL VOUCHER EXPIRES:
We ask that you use your voucher before the expiration date. If your voucher is about to expire and you would like an extension please email us with a request at AskCupid@The-Love-Lab.com. We may also be able to swap your Daily Deal voucher out for one of our gift Certificates in order to give you an additional 12 months, for no additional charge. No matter the options we provide that are above and beyond, once expired, you can use your voucher purchase price towards another full retail price class purchase, for up to five years, according to Sate Gift Certificate Law in WA and CA. For example, if you paid $60 for the voucher and it expired you can set up a class for $135 and subtract the $60 credit from it, leaving a balance of only $75. Just email us and we will refund you the $60, same day after you purchase and schedule a class online. Finally, we offer enough classes to every one of our customers, within the expiration period, but because the classes have become so popular, you will want to get scheduled into a class early, in advance, for a large number of dates to choose from.